The Service Partner program
Read this first if your organization has been invited as a Service Partner. It explains what the program is, how it differs from the referral program, and what your portal lets you do.
The Service Partner program is for organizations that supply talent to SME Careers projects, such as staffing vendors and BPOs. As a Service Partner, you respond to staffing requests from our team, propose your people, win projects, and staff and invoice for the work through your own partner portal.
Is this the right program for me?
SME Careers has two separate partner programs, and they use different accounts:
- Service Partner (this guide). Your organization supplies teams of workers. You bid on staffing requests, sign a statement of work when you win, assign your people, and invoice for the work. Access is invite-only.
- Network referrer (recruiting partner). An individual or agency that refers experts and earns a commission when they're hired. This is a different portal with its own public sign-up. See the Agency & Partner Guide.
If you were invited to supply a team, you're in the right place. If you want to refer experts for commission instead, that's the network referrer program.
How your organization is set up
A Service Partner is one organization with one or more users:
- Owner. The main point of contact for your organization. The owner can invite and remove teammates and complete onboarding.
- Admins. Additional teammates the owner invites. They can work in the portal but can't invite or remove other admins.
Your portal at a glance
Once you're signed in, the sidebar has these areas:
| Area | What it's for |
|---|---|
| Staffing Requests | Requests from SME to staff, where you read the brief and send offers |
| Projects | Projects you've won, where you sign the statement of work and staff the team |
| Members | Your private directory of workers, ready to add to projects |
| Invoices | Enter quantities and pricing, request review, and upload invoices |
| Documents | Review and sign your agreements (NDA and MSA/SPA) and find your project SOWs |
| Settings | Your organization profile, onboarding, and admins |
Most areas stay locked until your organization is fully onboarded. Settings is always available, since that's where you complete onboarding, and Documents opens once you submit your application. See Completing your application and onboarding.
What happens next
Start by getting access and signing in, then complete your onboarding so the rest of the portal unlocks.
Related articles
- Getting access and signing in
- Completing your application and onboarding
- Responding to staffing requests
Updated about 3 hours ago