Contracting via Deel

We use Deel to manage all contracts and payments

SME Careers pays you through Deel, a platform for international contractor payments. Before you can be paid, you need an active Deel contract and a verified identity (KYC). This is one of the two onboarding steps, alongside Discord.

Requesting your contract

  1. Go to Settings → Onboarding.
  2. In the Deel section, select Request contract.
  3. You'll receive an email from Deel with a link to create your Deel account and sign your contract.

Once your contract is registered, the Onboarding tab shows your Deel details: your Contract ID, Deel ID, whether Deel is active for you, your KYC status, and the date the onboarding was sent.

Completing your Deel onboarding

In Deel itself you will:

  • Create your account and complete your personal and tax details
  • Sign your contract
  • Verify your identity (KYC) by submitting an ID document

Once everything is in place, payments run on a weekly cycle. See Weekly payouts.

Understanding your KYC status

Your identity-verification status is shown with your Deel details in Settings → Onboarding:

StatusWhat it meansWhat to do
Not requestedVerification hasn't been initiated yetComplete your Deel account setup first
Not submittedDeel is waiting for your documentsLog in to Deel and submit your ID
Pending reviewYour documents are being checkedNothing; this usually resolves on its own
ApprovedYou're verifiedNothing; you're ready to be paid
RejectedYour documents weren't acceptedLog in to Deel, check the reason, and resubmit (common causes: blurry photos, expired ID, name mismatch)
Expiring soonYour verification document is about to expireUpdate your document in Deel before it lapses
ExpiredYour verification has lapsedResubmit a valid document in Deel

Troubleshooting

No email from Deel?

Check spam, then confirm your email address is correct in your profile. You can contact support to have the contract invitation resent.

KYC rejected repeatedly?

Deel's support can tell you the exact reason; make sure the name on your ID exactly matches your Deel account.

Contract shows as inactive?

Contracts can be waiting on signatures or review on Deel's side. Check your Deel dashboard for pending actions.

What happens next

With your contract active and KYC approved, your approved earnings are paid out through Deel on the weekly cycle. Track everything on the Finance page.

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