Contracting via Deel
We use Deel to manage all contracts and payments
SME Careers pays you through Deel, a platform for international contractor payments. Before you can be paid, you need an active Deel contract and a verified identity (KYC). This is one of the two onboarding steps, alongside Discord.
Requesting your contract
- Go to Settings → Onboarding.
- In the Deel section, select Request contract.
- You'll receive an email from Deel with a link to create your Deel account and sign your contract.
Once your contract is registered, the Onboarding tab shows your Deel details: your Contract ID, Deel ID, whether Deel is active for you, your KYC status, and the date the onboarding was sent.
Completing your Deel onboarding
In Deel itself you will:
- Create your account and complete your personal and tax details
- Sign your contract
- Verify your identity (KYC) by submitting an ID document
Once everything is in place, payments run on a weekly cycle. See Weekly payouts.
Understanding your KYC status
Your identity-verification status is shown with your Deel details in Settings → Onboarding:
| Status | What it means | What to do |
|---|---|---|
| Not requested | Verification hasn't been initiated yet | Complete your Deel account setup first |
| Not submitted | Deel is waiting for your documents | Log in to Deel and submit your ID |
| Pending review | Your documents are being checked | Nothing; this usually resolves on its own |
| Approved | You're verified | Nothing; you're ready to be paid |
| Rejected | Your documents weren't accepted | Log in to Deel, check the reason, and resubmit (common causes: blurry photos, expired ID, name mismatch) |
| Expiring soon | Your verification document is about to expire | Update your document in Deel before it lapses |
| Expired | Your verification has lapsed | Resubmit a valid document in Deel |
Troubleshooting
No email from Deel?
Check spam, then confirm your email address is correct in your profile. You can contact support to have the contract invitation resent.
KYC rejected repeatedly?
Deel's support can tell you the exact reason; make sure the name on your ID exactly matches your Deel account.
Contract shows as inactive?
Contracts can be waiting on signatures or review on Deel's side. Check your Deel dashboard for pending actions.
What happens next
With your contract active and KYC approved, your approved earnings are paid out through Deel on the weekly cycle. Track everything on the Finance page.
Related articles
Updated 24 days ago

