Payable time calculation

This article explains exactly which of your tracked hours you're paid for, so there are no surprises on your payout.

Not all of your tracked hours are payable. Here's exactly which ones you're paid for.

What counts as payable: Active Time

SME Careers pays for Active Time only. Active Time is made up of three of the time categories:

  • Productive time
  • Neutral time
  • Unreviewed time

What isn't paid

Two categories are excluded from payment:

  • Idle time
  • Unproductive time

What counts as unproductive

Unproductive time is time on non-work activities, and it isn't payable. It includes:

  • Social media (for example Facebook, LinkedIn, Instagram) and sites like YouTube and Spotify
  • AI tools that aren't explicitly permitted in your project instructions
  • Any other non-work-related browsing or activity

AI tools depend on your project

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Check your project's tool policy

AI tools such as Gemini and Perplexity are not counted as unproductive if their use is clearly allowed in your project instructions. But if your project's guidelines prohibit a tool, using it becomes unproductive time. Always follow your project's specific tool policy.

Verification checks

To confirm that recorded Active Time reflects genuine work, random verification checks may be carried out. A check can review:

  • Screenshots
  • Screen recordings
  • URLs you accessed during tracked hours

The point is to make sure your tracked time lines up with real project work.

Best practices

To keep your time accurate and your payments smooth:

  1. Start the timer before you begin work.
  2. Stop the timer when you leave your workstation.
  3. Work from a single device only.
  4. Follow all project guidelines and tool policies.

What happens next

Your payable hours flow into your earnings and are paid on the weekly cycle. For the details, see Earnings explained and Weekly payouts.

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